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Support Red Nose this August ❤️

This August, the Baby Village team is proud to support Red Nose Australia by taking part in the 3km a Day Challenge.

Throughout August, our team will walk (or run!) 3km every day in honour of the 3,000 babies and young children who suddenly and unexpectedly pass away each year. Every step we take helps raise awareness and support the incredible work Red Nose does for Australian families.

You can help too by adding a $2 or $5 donation to your order.

Your donation helps Red Nose:

  • Fund life-saving research into pregnancy, stillbirth and infant death.
  • Provide trusted safe sleep education for Australian families.
  • Offer 24/7 bereavement support to families experiencing the loss of a pregnancy, baby or child.

100% of your donation will be added to Baby Village's Red Nose fundraising page, helping us reach our goal. 

Thank you for helping Team Baby Village support this important cause throughout August. Together, we can help save little lives and support families when they need it most.

Delivery & Returns

Item Availability

If your item is in stock, this will leave our warehouse in 1-2 days.

Out of stock products can take up to 10 working days to come back into stock - you will be notified either by email or phone if any items are out of stock.

Typically the items will take 1 day to leave our warehouse if your item is in stock.

Expected Shipping Date

We do our best to provide an "expected shipping date" but this is an estimate based on inventory levels that can be affected by external conditions like public holidays, supplier delays and courier delays.

Orders are dispatched from our Sydney warehouse via Australia Post eParcel (and in some cases TNT Australia), and Direct Freight Express.

Expected Shipping Date

We do our best to provide an "expected shipping date" but this is an estimate based on inventory levels that can be affected by external conditions like public holidays, supplier delays and courier delays.

Orders are dispatched from our Sydney warehouse via Australia Post eParcel (and in some cases TNT Australia), and Direct Freight Express.

For more information read our Delivery & Shipping Page.

Refunds & Exchanges

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund only for a major failure and compensation for any other reasonably foreseeable loss or damage.

Faulty Items

You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and failure does not amount to a major failure. If the failure is minor, we reserve our right to offer to repair only.

Click & Collect

We offer Click & Collect from all our locations. Pick up instructions and opening hours may vary for each location, please check here.

For more information read our Returns & Exchanges Page.

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